The Power of Relationship-Based Primary Care

In the United States, we spend about twice as much per person on health care as other advanced nations. Yet our health care outcomes are really no better than elsewhere. And, in many cases, they’re far worse.

This situation doesn’t come as a surprise to most people. In a recent national poll, more than two-thirds of Americans said they believe the system is “in a state of crisis” or “has major problems.”

So if spending more isn’t the answer, what can be done to make our health care system work better for each of us? We believe the answer is relationship-based care.

Relationship-based care emphasizes strong, authentic relationships between primary care providers and their patients. Reminiscent of a simpler time when doctors were able to listen and truly understand their patients, Harken Health strives to restore the connection between those who need care and those who care for people. Harken Health takes the time to listen. It means doctors and patients really get to know each other over time, as patients see the same doctor for all of their primary care needs.

As a Harken Health member, you have the opportunity to build a relationship with your Care Team at a Harken Health Center. This smart approach to primary care can save you time and money. It may impact your journey toward better health in the long term too.

Consider the three patient benefits of relationship-based care:

PATIENT-CENTRIC CARE: Receiving all your primary care from the same Care Team allows the focus to be on your needs. With longer appointments, you can truly be heard as your Care Team addresses your whole-person health.

TRUE PHYSICIAN RELATIONSHIPS: You can build a personal relationship with a dedicated care provider. This means your Care Team can really get to know you and support you when you’re healthy, and help you through health issues if they occur.

FLEXIBLE ACCESS: 24/7 access to a Harken Health Center Care Team member by phone allows you to address many after-hours needs without the hassle and expense of going to urgent care or the ER.

Want to learn more about the Harken Health approach to primary care? Ask your Care Team.


  • Ellison, Ayla. U.S. Healthcare Spending on Track to Hit $10K per Person in 2015. Becker’s Hospital Review. Available at: Accessed August 8,2016
  • Moore, David W. Public: Healthcare Costs and Availability Are Major Concerns. Gallup News Service. Available at: Accessed August 9, 2016.


Content is for general informational purposes only and not intended to be medical advice or a substitute for professional health care. See your Harken Health Care Team for medical advice personalized to your situation.

©2016 by Harken Health. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.Insurance coverage provided by Harken Health Insurance Company.